Privacy Policy

Thank you for using DelWE's App! Your privacy is important to us, and we take it seriously. This Privacy Policy describes the information collected when you use our App and Services. By using our App and Services, you agree to this policy. This policy may change from time to time, so please check back frequently. Your continued use of our App and Services constitutes your acceptance of the changes to this Privacy Policy.

1. Personal information we collect

In the course of providing our Services, DelWE acquires specific information that identifies you or relates to an identifiable individual ("Personal Information"). We obtain this data through three primary channels: information you volunteer, data we record automatically, and details shared by external partners.

1. Information Provided Directly by You

We collect details when you engage with us, such as when submitting inquiries, seeking technical assistance, or completing digital forms.

Contact and Identity: This includes your full name, email address, and telephone number.

Employment Materials: If you apply for a position via our platform, we will process your resume/CV, cover letter, and any professional history included therein.

User-Generated Content (UGC): With your permission, we may collect media or text you post on social platforms or send to us directly, which might include your likeness, voice, or social media handle.

2. Data Captured Automatically

As you navigate or interact with our Services, our systems automatically log technical data:

System and Hardware Specifications: We identify your device model, operating system, screen resolution, app version, language settings, time zone, and unique identifiers (e.g., Advertising ID or Device ID).

Activity and Interaction Logs: This encompasses your "Usage Information", such as timestamps of access, features utilized, in-app transaction history, and subscription status. For app functionality, this includes your progress, which may be synchronized via cloud services like iCloud, Google Play Apps, or Facebook.

Geographic Context: We determine your general vicinity (country and state) via your IP address. More granular data, such as city-level location, may be collected if you grant specific consent.

3. Information from External Sources and Integrations

We may supplement our records with data from third-party collaborators and integrated platforms.

Service Providers: We work with partners who collect data on our behalf according to their own privacy standards (refer to APPENDIX B for the full list).

Third-Party Account Linking: If you opt to link our Services to accounts like Google, Apple, or Facebook, we receive data permitted by your settings. This may include your Apple ID, Android User Name, or Facebook User ID. To adjust these permissions, please visit the respective privacy setting pages of Apple, Google, or Facebook.

Facebook Specifics: When using Facebook-integrated features, we may access your user ID, friend interactions within the App, and email address (if shared). The scope of this data is governed by Facebook's terms and your personal privacy configurations.

4. Media Permissions and Support

To enable specific functionalities, we may request access to your device's camera. Additionally, if you use our support tools to report an issue, we may require access to your local files or media gallery to process your uploaded attachments.

5. Cookies, SDKs, and Tracking Technologies

DelWE and our advertising partners utilize tracking tools like cookies and Mobile SDKs to tailor your experience and deliver relevant advertisements. These technologies may track your behavior across various apps and websites to build an interest profile for personalized ads.

App Inventory: We and certain ad networks may view your installed applications to prevent showing ads for products you already own.

Do Not Track (DNT): Please be aware that our Services do not currently adjust their behavior in response to "Do Not Track" browser signals.

Opt-Out: To stop receiving personalized advertisements, please refer to the "Opt-out of targeted advertising" section below. Detailed cookie information for our specific domains can be found via the links provided in the footer.

2. How we use your information

1. Purposes of Data Processing

DelWE utilizes both your personal details and technical data (individually or combined) to maintain our services and tailor your experience. Our activities include:

Core Functionality & Optimization: We process data to run, refine, and innovate our Apps. This involves maintaining high-score tables, enabling social interactions (such as friend-finding or network sharing), and ensuring your progress and statistics are synchronized across multiple devices.

System Integrity & Security: To protect our community, we use information to detect and prevent fraudulent or illegal activities. This includes troubleshooting technical glitches, deploying software patches, and enforcing our legal terms to ensure a fair environment for all users.

Commercial & Advertising Reach: We display advertisements and evaluate their impact. By analyzing your preferences, we deliver dynamic content and specialized in-App experiences that align with your interests.

2. User Assistance and Interaction

We rely on your information to bridge the gap between DelWE and our users:

Customer Support: We use account data to resolve your specific technical issues or inquiries.

Feedback Loops: We may invite you to participate in surveys to better understand your needs.

Essential Updates: DelWE sends transactional messages, such as purchase confirmations and vital service notifications, to keep you informed.

3. Marketing and Customization

To make our communications more relevant, we:

Suggest new products or features based on your past activity.

Distribute tailored marketing materials and promotional offers that we believe will interest you.

4. Advanced Analytics and Tracking Technologies

To better understand user engagement, DelWE implements analytical tools. On iOS devices, we utilize the Identifier for Vendor (IDFV) to monitor usage patterns over time. If you have multiple DelWE apps, these may share a common identifier to provide us with a holistic view of your engagement.

Our analytical processes include:

Pattern Recognition: Evaluating aggregated or individual behavior to identify broad trends.

Performance Diagnostics: Assessing how our software interacts with your hardware to mitigate crashes.

User Segmentation: Categorizing users based on location or App usage habits to refine our services.

Experimental Research (A/B Testing): We may assign your device identifier to specific test groups to compare different app versions and determine which features offer the best user experience.

5. Notice for Residents of the European Economic Area (EEA)

In accordance with the General Data Protection Regulation (GDPR), DelWE maintains a digital log of your consent status on servers located within the EU. This registry includes your device identifier. If you opt-in to personalized ads, your advertising ID is archived solely to facilitate your rights to data portability or deletion. If consent is withheld, such identifiers are excluded from our compliance database.

3. How we may disclose your information

DelWE may distribute your personal details to third parties in the specific scenarios outlined below:

Community Interaction: When you engage with our Services, certain information may be visible to other participants within the platform environment.

Compliance with Legal Mandates: We may reveal relevant data if we are convinced that such action is necessary to satisfy any governing law, regulatory request, or judicial process.

Security and Rights Preservation: If your conduct violates our platform's guidelines or terms of use, or if it is essential to safeguard the integrity, assets, and well-being of DelWE, our community, or the general public.

Corporate Evolution: Your information may be part of the assets involved in any strategic business transition, including but not limited to any reorganization, financing, merger, or the sale of DelWE's business units to another entity.

User-Directed Sharing: We will share your data in any instance where you have granted us explicit permission or have instructed us to do so.

Furthermore, we reserve the right to disseminate de-identified or statistical datasets. Since this data is anonymized, it cannot be traced back to you and does not constitute personal information.

4. Age guidelines

Protecting children's privacy is extremely important to us. We also encourage parents and/or guardians to always take an active role in their child's online experience.

Our products are not intended for use by children under the age of 13 and we do not knowingly collect any personal information from children under the age of 13. If you are a resident of the European Economic Area (EEA) under the age of 16 or a minor is in your country of residence, please seek permission from your legal guardian to use or access our products. Additional age-based privacy information specific to California residents is set forth below in the Privacy Notice for California Residents. If you believe that we have inadvertently collected information about your child, please contact us (information below) so that we can promptly delete this information.

5. Data Preservation Protocol

Our commitment is to retain your Personal Data only for the duration essential to fulfill the specific purposes for which it was originally acquired by DelWE.

Duration Framework: Data storage timeframes are determined by the necessity of the processing activities. Should governing statutes mandate a distinct or minimum preservation period, DelWE will adhere to that legal requirement.

Account-Linked Data: Information tied to your user account will be maintained until the account is formally terminated or deactivated.

Exceptions and Extensions: There are select circumstances where a prolonged retention period is necessary. For example, data might be held beyond the standard period if it is required to administer disciplinary action or enforce our terms of service.

6. Authority over Your Personal Details

Based on your geographical jurisdiction, specific legal privileges concerning your data may apply. Subject to applicable local laws, you are generally entitled to:

Review and Retrieve: Gain access to your records and secure a duplicate copy of the information we hold.

Remove: Demand the permanent deletion of your personal data from our systems.

Control Usage: Impose restrictions on the scope of our processing or formally object to specific ways we utilize your data.

7. Your Privacy Controls & Regional Rights

1. Rights for All Users We apply a high standard of privacy protection globally. Regardless of your region, you have the authority to:

Review: Request access to the personal information we hold.

Update: Request correction of any errors in your data.

Erase: Request the deletion of your account and data, barring any mandatory legal retention requirements.

2. Information for Brazil (LGPD) For users residing in Brazil, we comply strictly with the Lei Geral de Proteção de Dados (LGPD).

Grounds for Processing We collect your data only when necessary, based on:

Contract Performance: To enable the Service functionality you requested.

Legitimate Interest: To maintain system security and prevent fraud.

Consent: To provide personalized features or advertising (only with your permission).

Your Rights (LGPD Art. 18) As a Brazilian resident, you may request:

Confirmation that we are processing your data.

Full access to your stored data.

Correction of data that is incomplete, inaccurate, or out of date.

Anonymization, blocking, or deletion of data that is excessive or non-compliant.

Portability of your data to another service provider.

Information regarding public and private entities with whom we have shared your data.

8. Getting in Touch

If you require further information regarding this policy, please contact us via the following methods:

Email: abdelkadaouiinl63@gmail.com